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Terms & Conditions
These terms explain the general conditions for accessing and using Aivora AI services. Please review them before using the platform or purchasing a plan.
1. Acceptance of Terms
By accessing the Aivora AI website or using our platform and services, you agree to these Terms & Conditions. If you do not agree, please do not use the services.
2. Our Services
Aivora provides AI-powered business automation solutions, which may include AI receptionists, lead capture, customer follow-ups, CRM workflows and supported integrations. Features and availability may vary by plan and implementation.
3. Accounts and Customer Responsibilities
You are responsible for providing accurate business information, maintaining the security of your account credentials, and ensuring that your use of Aivora complies with applicable laws and the terms of third-party services you connect.
4. Pricing and Payments
Applicable subscription charges, setup fees, included features and payment schedules will be communicated before purchase or onboarding. Any changes to pricing or plan features will be communicated as applicable. Taxes, if applicable, will be specified in the relevant invoice or proposal.
5. AI-Generated Outputs
AI-generated responses and actions may be inaccurate, incomplete or unsuitable for a particular situation. You are responsible for reviewing important outputs and maintaining appropriate human oversight. Aivora does not guarantee that AI outputs will always be accurate or uninterrupted.
6. Third-Party Services
Certain features may depend on third-party platforms, messaging providers, telephony services, hosting providers or other integrations. Their availability and use may be governed by separate terms and policies. Third-party outages or changes may affect related features.
7. Data and Privacy
Our handling of personal information is described in our Privacy Policy. You must have the necessary rights and permissions to provide customer information to Aivora and to use that information for your intended business purposes.
8. Acceptable Use
You must not use Aivora to engage in unlawful, fraudulent, deceptive, abusive or harmful activities, violate others' rights, or send communications without the permissions required by applicable law.
9. Service Availability and Changes
We aim to maintain reliable services but do not guarantee uninterrupted availability. Features may be updated, suspended or discontinued when reasonably necessary, subject to applicable agreements and law.
10. Cancellation and Refunds
Subscription cancellation, setup-fee treatment and refund eligibility will be governed by the written proposal, order terms or separate policy applicable to your purchase and by applicable law. Please confirm these terms before making payment.
11. Limitation of Liability
To the extent permitted by applicable law, Aivora is not responsible for indirect or consequential losses arising from the use of AI-generated outputs or third-party services. Nothing in these terms excludes liability that cannot legally be excluded.
12. Updates to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date where appropriate.
13. Contact
For questions about these terms, contact us at govind04@gmail.com or call +91 88263 59080.